Last Updated: 15 Nov 2025

This Privacy Policy (“Policy”) explains how Yagyo Haven (“Yagyo Haven”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
By using our website, making a booking, or engaging with our services, you agree to the terms outlined in this Policy.

1. Collection of Personal Data

We collect personal data directly from you when you:

• Book an appointment or purchase our services;
• Subscribe to our newsletters or promotional updates;
• Contact us through our website, social media, or other communication channels;
• Visit our premises for spa treatments or events;
• Participate in surveys, reviews, or marketing campaigns.

The personal data we may collect includes:

• Name, gender, date of birth, and nationality;
• Contact information such as phone number, email, and address;
• Billing and payment details;
• Health information relevant to treatment suitability;
• Photographs or videos taken during spa events (with consent);
• Website usage data such as IP address, browser type, and cookies.

2. Purpose of Data Collection

Your personal data may be used for the following purposes:

• To manage and process your bookings and payments;
• To provide and personalize spa treatments or wellness services;
• To communicate appointment reminders, promotions, and updates;
• To maintain customer records for after-sales service;
• To respond to your inquiries, requests, or feedback;
• To improve our website, products, and customer experience;
• To comply with legal, regulatory, and audit requirements.

3. Consent

By providing your personal data, you consent to our collection, use, and disclosure of such information for the purposes stated above.
You may withdraw your consent at any time by contacting us at hello@yagyohaven.com, but please note that this may affect our ability to provide certain services to you.

4. Disclosure of Personal Data

We may share your personal data with:

• Our staff and therapists for service provision;
• Third-party vendors such as payment processors, marketing agencies, IT providers, and booking platforms;
• Professional advisors such as auditors or legal counsel;
• Regulatory authorities or government bodies, if required by law.

We will not sell, rent, or disclose your personal data to third parties for their marketing purposes without your consent.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Retention of Personal Data

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Once the retention period expires, we will securely delete or anonymize your data.

7. Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve services.
You may choose to disable cookies in your browser settings, but some parts of the website may not function properly as a result.

8. Third-Party Links

Our website may contain links to external websites not operated by us.
We are not responsible for the privacy practices or content of these third-party sites. You are encouraged to review their privacy policies before providing any personal information.

9. Access, Correction, and Withdrawal of Consent

You may:

• Request access to your personal data;
• Request correction of any inaccuracies; or
• Withdraw consent for data use.

Please send your request in writing to hello@yagyohaven.com. We may require verification of your identity before processing your request.

10. Photography and Marketing Consent

By visiting our premises or participating in Yagyo Haven events, you may be photographed or recorded.
These visuals may be used for marketing, publicity, or promotional purposes unless you explicitly opt out by informing us in writing.

11. Minors

Our services and website are not intended for individuals under 18 years old without parental consent. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on our website with the effective date indicated. Continued use of our website or services after changes constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions, feedback, or complaints regarding this Privacy Policy or our data protection practices, please contact:

Data Protection Officer (DPO)
M2M Happy Life Pte. Ltd.
71 Ubi Crescent #04-11, Singapore 408571
📞 +65 8874 9865 ✉️ hello@yagyohaven.com